Mica Design (“we”, “us”, or “our”) is an Australian digital studio providing web design, development, branding, and related digital services. We are committed to protecting the privacy of every person who visits our website or engages with our services.
This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, and what rights you have. We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at micadesign.com.au or contacting us about our services, you agree to the collection and use of information as described in this policy.
We only collect personal information that is reasonably necessary to provide our services and communicate with you. The types of information we may collect include:
When you submit an enquiry, contact, or “Your Vision” form on our website, we collect:
This information is used solely to respond to your enquiry and determine how we can best assist you.
If you subscribe to our newsletter via the footer signup form, we collect your email address and, if provided, your first name. We use this information to send you design tips, project showcases, and studio news. You may unsubscribe at any time via the link included in every email.
Our website uses analytics tools to understand how visitors interact with our site. This may include anonymised data such as:
We do not use analytics data to identify individual users. We may use session cookies to maintain basic website functionality. We do not use tracking cookies for advertising or remarketing purposes.
If you become a client, we collect and store information shared throughout the course of our engagement — including emails, design briefs, project files, feedback, and other documents relevant to delivering your project. This information is treated as strictly confidential and used solely for the purpose of completing your project.
We use the personal information we collect to:
We will not use your information for any purpose other than those described in this policy without first obtaining your consent, unless required to do so by law.
To operate our business and website effectively, we use a number of trusted third-party services. These providers may have access to some of your information as necessary to perform their functions, and are contractually obligated to keep it confidential.
We do not sell, rent, or trade your personal information to any third party. We do not share your information with third parties for marketing purposes.
We invoice clients directly via our billing system. We do not collect or store payment card details on our website or servers. Where payments are processed electronically, they are handled through secure, PCI-compliant third-party payment processors. Details of those processors are provided on the relevant invoice or payment request.
We retain personal information only for as long as necessary:
When information is no longer required, we securely delete or de-identify it.
We will not disclose your personal information to any person or organisation outside of Mica Design except in the following circumstances:
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure. Our website uses HTTPS encryption, and access to client data is restricted to those within our team who need it to deliver services.
While we implement industry-standard security measures, no method of transmission over the internet is completely secure. We cannot guarantee absolute security and encourage you to take care when sharing sensitive information online.
Our website may contain links to third-party websites, tools, or platforms (such as social media profiles or partner services). These links are provided for your convenience only. We have no control over the content or privacy practices of those websites and are not responsible for their policies. We encourage you to review the privacy policies of any external sites you visit.
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us using the details below. We will respond to all requests within a reasonable timeframe and in accordance with our legal obligations.
We review and update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The date shown at the top of this page indicates when it was last updated. We encourage you to review this page from time to time. Continued use of our website following any updates constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal information, please reach out:
We aim to respond to all privacy-related enquiries within 5 business days.
Questions about this policy?
info@micadesign.com.au