Privacy Policy

‍Introduction

Mica Design ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at micadesign.com.au, you agree to the collection and use of information in accordance with this policy.

Who We Are

Mica Design is a Brisbane-based web design and branding studio serving Australian businesses. If you have any questions about this policy, you can contact us at:

Email: info@micadesign.com.au‍

Website: micadesign.com.au

What Information We Collect

We collect personal information in the following ways:

Contact and enquiry formsWhen you fill out a form on our website, we collect your name, email address, phone number (if provided), and the details of your message or project enquiry.

Analytics dataWe use Google Analytics to understand how visitors use our website. This collects anonymised data including your IP address, browser type, pages visited, time spent on pages, and the source of your visit. This data does not identify you personally.

CookiesOur website uses cookies — small text files stored on your device — to improve your browsing experience and support our analytics tools. Cookies may track your preferences and how you navigate our site. You can disable cookies in your browser settings, though some parts of the site may not function properly as a result.

Email communicationsIf you contact us by email or sign up to receive communications from us, we store your email address and the content of your correspondence.

How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and communicate with you about your project
• Provide our web design and branding services
• Improve our website and understand how it is being used
• Send you relevant updates or information you have requested
• Meet our legal and contractual obligations

We do not use your personal information for automated decision-making or profiling.

Third Party Tools and Services

We use the following third-party services that may process your data:

Google Analytics — Used to analyse website traffic and user behaviour. Google may transfer this data overseas. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Webflow — Our website is built and hosted on Webflow. Form submissions are processed through Webflow's infrastructure. Webflow's privacy policy is available at webflow.com/legal/privacy.

Email providers — We use email services to manage and respond to enquiries. Your email address and message content may be stored within these platforms.

We do not sell your personal information to third parties under any circumstances.

How We Store and Protect Your Information

Your personal information is stored securely and we take reasonable steps to protect it from misuse, interference, loss, and unauthorised access. Our website uses HTTPS encryption to protect data in transit.

We retain your personal information only for as long as necessary to fulfil the purposes it was collected for, or as required by law.

Disclosure of Your Information

We do not share your personal information with third parties except:

• Where required by Australian law or a court order
• With service providers who assist us in operating our business (such as hosting and email platforms), under strict confidentiality obligations
• With your explicit consent

Your Rights

Under the Australian Privacy Act, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Make a complaint if you believe we have mishandled your personal information

To exercise any of these rights, please contact us at info@micadesign.com.au. We will respond to your request within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Cookies Policy

Our website uses the following types of cookies:

Essential cookies — Required for the website to function correctly. These cannot be disabled.

Analytics cookies — Used by Google Analytics to collect anonymised usage data. You can opt out via your browser settings or the Google Analytics opt-out tool.

Preference cookies — Remember your settings and preferences to improve your experience on return visits.

You can manage or disable cookies through your browser settings at any time.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Mica DesignEmail: info@micadesign.com.au

‍Website: micadesign.com.au/contact